If you are a graduate looking to kickstart your career in customer service, Genpact is offering an excellent opportunity through its Freshers Virtual Drive in Ahmedabad on 30th July 2025. This hiring drive is specially designed for fresh graduates proficient in both English and Hindi, aiming to onboard enthusiastic candidates into their customer service BPO roles.
Why Genpact Customer Service Virtual Drive?
Genpact is a global leader in professional services, known for providing innovative business solutions. Joining Genpact through this virtual drive means starting your career in a dynamic environment with growth opportunities, skill development, and a collaborative work culture.
Key Details of the Genpact Virtual Drive – Customer Service, Ahmedabad
| Aspect | Details |
|---|---|
| Company | Genpact |
| Location | Ahmedabad (Work from Office) |
| Date & Time | 30th July 2025, 12:00 PM to 1:00 PM |
| Job Role | Customer Service (Voice Process) |
| Eligibility | Fresh Graduates (Any Discipline except Law) |
| Required Language Skills | Fluency in English and Hindi (both spoken and written) |
| Shift | Flexible (including weekends, rotational shifts) |
| Experience | Freshers only |
| Job Category | BPO |
What Genpact Looks for in Candidates
- Language Proficiency:Â Strong command over English and Hindi with a neutral English accent.
- Analytical Skills:Â Ability to probe effectively, analyze problems, and offer customer-centric solutions.
- Communication:Â Clear, polite, and professional communication to handle customer queries effectively.
- Flexibility:Â Willingness to work in flexible shifts, including weekends.
- Work Ethic:Â Capability to work independently and as part of a team, demonstrating critical thinking and problem-solving skills.
Job Responsibilities at Genpact
- Respond promptly and professionally to customer queries and concerns.
- Assist in data collection to support account recovery for end-users.
- Understand client processes and policies thoroughly to deliver accurate information.
- Identify and report customer issues and escalate product-related bugs.
- Provide outstanding customer service to enhance customer satisfaction.
- Exhibit a strong work ethic and work collaboratively in a team environment.
Preparation Tips for the Virtual Drive
- Keep Your Documents Ready:Â Candidates are advised to keep their E-Aadhar card handy for the interview.
- Update Your Resume:Â Highlight your language skills, analytical abilities, and any relevant internships or academic projects.
- Practice Communication:Â Polish your spoken and written English and Hindi to ensure fluency and clarity.
- Understand the Role:Â Familiarize yourself with common customer service scenarios and problem-solving approaches.
Virtual Drive Details:
How to Apply?
Interested graduates can apply directly via the Genpact Virtual Drive link available on FreshersJobs24. Keep track of your application and be ready to join the virtual session promptly at the scheduled time.
Embarking on a customer service role at Genpact through this virtual hiring drive can pave the way to a rewarding career in the BPO sector. It offers freshers a chance to build essential skills, work in a lively corporate environment, and grow with one of the most recognized names in the industry.
Don’t miss the opportunity to join Genpact’s virtual drive on 30th July 2025 in Ahmedabad. Prepare well, stay confident, and take the first step towards a promising career in customer service!
